How we handle your data

Epivo collects the minimum data needed to provide the service:

• Account information — your name and email address (provided during sign-up or via Google Sign-In, which also shares your user ID and profile picture URL)
• Student profiles — names and ages of learners
• Learning data — progress, mastery levels, session history, and learning plans
• Session content — what was discussed during tutoring sessions

We do not collect precise or GPS location, and we cannot see anything from other apps on your device. We do derive an approximate country and timezone from your connection — the country decides which consent rules apply and the timezone decides when a daily limit resets — and our website counts page visits when you accept analytics cookies.

To deliver a lesson we pass session content to a small set of named processors for speech-to-text, the AI model and voice synthesis, and encrypted backups and session archives are held with a storage provider. They are all listed on our sub-processors page.

Your data is used to:

• Provide the tutoring service (the tutor needs to know your progress)
• Improve the learning experience
• Generate certificates and progress reports
• Communicate with you about your account

We do not sell your data. We never use it to choose adverts for you. If you arrived from one of our adverts, we tell that advertising platform which steps followed, as described in our privacy policy, and never for a learner we know is too young to consent on their own. We do not share it with third parties for marketing purposes.

• All data is encrypted in transit (HTTPS/TLS)
• Data is stored in secure, managed databases
• Access is restricted to authorised personnel
• We follow industry-standard security practices

For full details, see our privacy policy.